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Support Sense Company
Installation and set-up
Installation and set-up
Placing the scent device
Where in the room can I best place my scent device?
Can a scent device be connected to an air condition unit or HVAC?
Can I install my scent myself?
How do I install my scent device?
My PHUESE account
What can I do with my PHUESE account?
How do I create a PHUESE account?
How do I change my account password?
I forgot my login details. What should I do?
My Sense account
What can I do with a Sense account?
How do I change the password of my account?
I have lost my login details. What should I do?
My scent portal
What can I do with the scent portal?
How do I change the password of my scent portal?
I can’t log in to the scent portal. How can I change this?
The scent portal indicates that I don’t have an internet connection. How can I fix this?
The scent portal indicates a hardware error. How can I fix this?
PHUESE App
Downloading the PHUESE app
Creating and logging into Your PHUESE App account
What is the PHUESE app?
The scent system indicates that I have no internet connection. What should I do now?
My Sense Device App
Downloading My Sense Device app
Create account and log in My Sense Device app
What is the My Sense Device app?
The app indicates that I don't have an internet connection. How can I fix this?
The app indicates a hardware error. How can I fix this?
Connecting your scent device
How do I connect my scent device?
How do I connect my scent device to another WiFi network?
When is my WiFi network not suitable for a Sense scent device?
I don’t have a (suitable) WiFi network. Can I still spread scent?
What is the difference between a WiFi scent system and a GPRS scent system?
Setting up your scent device
How do I set up my scent device?
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